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Engaging citizens has never been more important.

Engaged Cities Award

We know that cities around the world are collaborating with their citizens to meet a wide array of challenges. Together, city leaders and residents are reducing community violence, building better budgets, creating safer streets, and much more.

That’s why Cities of Service created the Engaged Cities Award. We aim to find and elevate the diverse ways that city leaders are actively engaging their citizens to solve critical public problems.

Is your city engaged in this kind of problem-solving, world-changing work with citizens? Perhaps you are tapping into the power of citizen science initiatives to collect and analyze data. Or using community expertise to design better public services. Or crowdsourcing resident ideas to find new fixes for old problems.

The Engaged Cities Award celebrates the most effective solutions – ultimately enabling peer cities around the world to learn from, adopt, and improve upon them.

Our Philosophy

Citizen collaboration is a force for good

Local government works better when it is open to the ideas and talents of citizens and starts with an assumption that citizen collaboration is a force for good.

Citizen contributions can take many forms

Citizen contributions can take many forms, from defining and prioritizing problems to generating ideas and volunteering their time, creativity, and expertise.

Citizen expertise can help solve public problems

Citizens have deep expertise in their own lives and in what’s best for their families and communities – and this expertise can be leveraged to deliver better services and solve public problems.

What does "citizen" mean to us?

Citizens are residents who actively participate in their community and who see themselves as an integral part of their city. As citizens, we can all take part in creating better places to live, work, and play.

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The Latest


Migrant Youth Helsinki

Learn how Helsinki city staff encouraged young migrants to be influential community members in our case study.

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Co-Creating Urban Commons

Our case study examines how Bologna, Italy Mayor Virginio Merola, city staff, and residents collaborated to lift restrictions on improving public spaces.

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Mesas de Cultura Ciudadana Case Study

Read our case study to learn how Santiago de Cali, Colombia helped the city’s most socioeconomically challenged neighborhoods develop mesas de cultura ciudadana (civic culture councils) in order to build trust between neighbors, inspire confidence in civic institutions, and reduce violence.

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Cities of Service Launches Second Annual Engaged Cities Award

Today, Cities of Service announced that it is accepting applications for its second annual Engaged Cities Award. The international award program recognizes cities that have actively engaged their citizens to solve a critical public problem.

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Cities of Service Engaged Cities Award

Learn more about our 2018 winners and finalists